Get peace of mind knowing that certified professionals are looking after your devices, servers, and networks 24/7.
Your one-stop-shop for all your desktop needs: from finding the right hardware to configuration and troubleshooting.
Protect your network from malware and hackers with a robust security solution that includes anti-phishing training for employees.
We set predictable prices per device and location that include all labor costs. We subscribe to the “Mountain Valley Principle” -- when you’re riding high on the mountain we’ll come with you, but we’ll also go down to the valley. What this means is that our monthly fee is predictable — if you hire a new employee you’ll know what your technology cost will be with no surprises.
We hate that our industry has a reputation of talking down and making people feel dumb. You deserve to get answers in plain English, not in confusing technical terms. Our technicians will never talk down to you or make you feel stupid because you don’t understand how all this “technology” works. That’s our job!
All calls that go to the help desk are answered by a real technician that begins working on your problem immediately. No robot calls or auto-attendants, 24/7/365. We’re there for our clients.
Many IT companies do NOT provide their clients with simple and easy-to-understand documentation that outlines key network resources, passwords, licenses, etc. By keeping that to themselves, IT companies hold their clients “hostage” to scare them away from hiring someone else. This is both unethical and unprofessional. As a client of Byte-Werx, you will be provided with full, written documentation of your network and all the resources, software licenses, hardware, etc., in simple terms so YOU can understand it. We keep our clients by delivering exceptional service – not by keeping them in the dark.
Because we monitor AND remediate all our clients’ networks 24/7/365, you never have to worry that a virus has spread, a hacker has broken in, or a backup has failed to perform. Technicians at our help desk and Network Operations Center watch over your entire network, taking the management and hassle off your hands. This frees you to focus on your customers and running your business, not on your IT systems, security, and backups.
We can handle all aspects of your IT infrastructure including hardware and software management, vendor relationships, maintenance renewals, VoIP phones, copiers, and any other technology needs. We focus on your IT so you can focus on your business.
When’s the last time you didn’t have your phone with you? What happens in your office when the network goes down for just a matter of minutes? Our lives and our businesses have gone digital and as a result, the importance of cybersecurity constantly grows stronger.
When developing a cybersecurity action plan to keep your data safe, it’s critical to know the how and the why. This free eBook will explore what cyberattacks are, its after effects, and prevention methods.
You should hire Byte-Werx. Knowing we are monitored 24/7 and most problems are corrected before we even know about them has given me peace of mind in my business. They never make me feel stupid and always explain things to me in layman's terms, not technical language. They have a variety of services and have always been able to help when we've needed, and their service is prompt.
As a manufacturing firm our company
has clients globally and it is not uncommon for us to have 2am sales calls. With Byte-Werx when I call they answer and start working on the problem. In our industry lack of response is money our organization is losing. Byte-Werx has setup and allowed our sales staff to work mobile around the globe and in multiple states.
For knowledge and response, Byte-Werx is the best. Byte-Werx helped modernize our technology and processes which smoothed out our processes and allow us to do more work with less people. I have spent 30 years with large corporate and outsource IT companies and Byte-Werx outperforms all of them. Byte-Werx is quicker per person, very professional, and fast. Byte-Werx responds like an EMS ambulance service.
Byte-Werx has provided expert IT support since 2013, helping hundreds of businesses increase productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a highly cost-effective IT solution in order to maximize our clients’ productivity and profitability.